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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Adrian Rodriguez

June 11, 2025

5  out of  5
rating by Adrian Rodriguez
"Great experience"
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Simeon Banister

June 10, 2025

5  out of  5
rating by Simeon Banister
"Brian was exceptionally helpful and responsive. He worked to resolve a challenging issue, even working across State Farm internally to find answers. His efforts and customer service are greatly appreciated."
We responded:
"Thank you so much for your kind words, Simeon! We're thrilled to hear that Brian was able to assist you effectively and go above and beyond to resolve your issue. We take pride in our team's commitment to excellent customer service. We appreciate your feedback and look forward to serving you again in the future! -Emond"
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EXPERT AIR INC

June 2, 2025

5  out of  5
rating by EXPERT AIR INC
"Brian was very helpful. I recommend him to everyone. He also speaks Russian quite well."
We responded:
"Thank you for your wonderful review! We're delighted to hear that Brian was able to assist you effectively and that you appreciate his language skills. Your recommendation means a lot to us, and we’re grateful for your support. If you or anyone you know needs assistance in the future, please don't hesitate to reach out! -Emond"
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Umar Jilani

June 2, 2025

5  out of  5
rating by Umar Jilani
"Brian is best awesome coustomer service"
We responded:
"Umar, We appreciate your review! We are delighted to know you had a great experience with Brian and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. -Emond"
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Sharon Greenstein

May 28, 2025

5  out of  5
rating by Sharon Greenstein
"My experience with the agent at state farm named Dianna was excellent. She was very thorough and clear. She was also very patient and pleasant. It was a pleasure talking with her."
We responded:
"Thank you, Sharon, for leaving your feedback. The team and Dianna are grateful for your kind words. Thank you for choosing us, and we look forward to working with you again. Please let us know if we can assist you with anything else soon! -Emond"
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Anarahk Di Analyst

May 28, 2025

5  out of  5
rating by Anarahk Di Analyst
"Had a wonderful interaction , received great service & exceptional assistance.. I literally was in a spot & needed help getting my insurance straight & Diana came in so clutch & set me up with a great package & at a impeccable price. I'm just filled with gratitude & appreciation. Thanks soo much✊🏾🙏🏾"
We responded:
"Update 05/30/2025: Hi Anarahk, thank you for sharing your kind review. The team is grateful for the opportunity to serve you, and we are thrilled to hear that we did great. Please let us know if we can assist you with anything else in the future. We will always be here to help! -Emond We're glad you enjoyed our service and appreciate the 5-star review, Anarahk! Thank you for your support! – Emond "
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Oleksii Vanian

May 26, 2025

5  out of  5
rating by Oleksii Vanian
"Brian Lewis !!! Very decent, Responsible, Helps to do everything right, Glad that I got to him!"
We responded:
"Thank you for sharing your kind review, Oleksii. Brian and the team truly appreciate you saying his service was responsive and helpful. We thank you for trusting us, and we look forward to assisting you again soon. So please do not hesitate to reach out if you have any questions or concerns. We are always here for you! -Emond"
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Julius Johnson

May 22, 2025

5  out of  5
rating by Julius Johnson
"Patient, thorough, and worked quickly. Diana was excellent"
We responded:
"Thank you, Julius, for your great feedback! We're glad to hear that Diana provided you with patient, thorough, and quick service. If you need anything else, feel free to reach out! -Emond"
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AbuAbdulmalik Muhammad

May 22, 2025

5  out of  5
rating by AbuAbdulmalik Muhammad
"Brian Lewis helped to me. State Farm sugurtasi menga juda yoqdi chunki kop chegirmalar qilib berishdi. Brian esa hatto o'zbek va rus tilida so'zlasha oladi. Ha u juda aqlli 👏👏👏"
We responded:
"Hello, thank you for sharing your review with our team. Brian is glad to hear about this review and how helpful his services were. We thank you for choosing us for your insurance needs and look forward to seeing you again soon. Please reach out if you have any questions or concerns. We are always happy to help you! -Emond Salom, sharhingizni jamoamiz bilan baham ko'rganingiz uchun tashakkur. Brian ushbu sharh va uning xizmatlari qanchalik foydali bo'lganini eshitishdan xursand. Sug'urta ehtiyojlaringiz uchun bizni tanlaganingiz uchun tashakkur va tez orada sizni yana ko'rishni orziqib kutamiz. Agar sizda biron bir savol yoki tashvish bo'lsa, iltimos, murojaat qiling. Biz har doim sizga yordam berishdan xursandmiz! - Emond"
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William Callahan

May 13, 2025

5  out of  5
rating by William Callahan
"Diana Ulivanova at Emond's operation was efficient and professional in processing changes I had to my policy. Easy to communicate insurance matters; something that is rare in the insurance world..."
We responded:
"Thank you for your fantastic review, William! We're delighted to hear that Diana provided you with efficient and professional service while handling your policy changes. We strive to make communication as easy as possible, and it’s great to know we succeeded in your case. Your feedback is greatly appreciated, and if you have any more questions or need further assistance, we're here to help! -Emond"
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Giga Sebua

May 9, 2025

1  out of  5
rating by Giga Sebua
"Bad service. I do not recommend to anyone."
We responded:
"Update: Thank you for your feedback, Giga. We’re sorry to hear about your experience and appreciate the chance to clarify. There seems to have been a misunderstanding regarding the policy’s use for Uber, Lyft, or TLC. If we had known your intentions, we would have clearly communicated that it couldn’t be applied for those services. We noticed your change in perspective during our conversation and hope the resolution was satisfactory. If you decide to update or remove your review, we would greatly appreciate it, as your feedback helps us improve our service. Thank you again, and we wish you well. -Emond Thanks for the glowing review, Giga! Albina enjoyed working with you and appreciates your feedback. Thank you for placing your trust in the Emond Richardson State Farm team! – Emond "
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Bunyod Xaydarkulov

May 5, 2025

5  out of  5
rating by Bunyod Xaydarkulov
"BRIAN LEWIS mne pomog balshoy spasibo"
We responded:
"Привет, Bunyod, спасибо, что оставили отзыв о Брайане. Наша команда рада слышать, что он смог помочь вам со всеми вашими потребностями и сделать это на уровне 5-звездочного обслуживания! Мы действительно ценим, что вы выбрали нас для ваших страховых нужд, и мы с нетерпением ждем возможности помочь вам снова в ближайшее время. Пожалуйста, свяжитесь с нами, если у вас есть какие-либо вопросы! -Emond Hi Bunyod, thank you for leaving a review for Brian. Our team is glad to hear that he was able to help you with all your needs, and to do it at a 5-star service level! We truly appreciate you choosing us for your insurance needs, and we look forward to helping you again soon. Please reach out if you have any questions! -Emond"
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Rustam Yusupov

April 30, 2025

5  out of  5
rating by Rustam Yusupov
"Уважаемые Кто хочет сделать себе страховку? Посетите поэтому адресу тут работает господин Брайан он вам поможет в страховании."
We responded:
"Здравствуйте, Рустам, спасибо, что написали нам отзыв. Мы рады слышать, что наш сервис был отличным и что мы помогли вам со всеми вашими потребностями. Пожалуйста, дайте нам знать, если мы сможем вам чем-то помочь в будущем. -Emond Hello Rustam, thank you for writing us a review. We are happy to hear that our service has been great and that we have helped you with all your needs. Please let us know if there is anything we can assist with in the future. -Emond"
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Mohamed Musleh

April 29, 2025

5  out of  5
rating by Mohamed Musleh
"Customer service was great. She was very kind and patient. Service was done very quickly and efficiently."
We responded:
"Thank you so much for your kind review, Mohamed! We’re thrilled you had such a positive experience with our team. Providing kind, patient, and efficient service is our goal, and we’re so glad we could meet your expectations. If you ever need anything else, don’t hesitate to reach out. Thanks again for your support! – Emond "
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Alaa naga

April 29, 2025

5  out of  5
rating by Alaa naga
"Brian, the right man to talk to if you need auto insurance"
We responded:
"Thank you for the shoutout! We're glad to hear Brian made a strong impression—he knows his stuff and is ready to help! We appreciate you taking the time to share your experience, and we look forward to assisting you again! - Emond"
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Catherine Ivasyuk

April 26, 2025

5  out of  5
rating by Catherine Ivasyuk
"Brian is a good agent who is always ready to provide information! He explained everything and went step by step to make sure everything was correct and complete. Also, he recommended doing the Driver Safety Training to receive an additional discount. Recommend working with Brian!"
We responded:
"04/29/2025 Updated: Thank you so much, Catherine, for your kind words! We're thrilled to hear that Brian took the time to walk you through things carefully and made sure all the details were handled properly. It's wonderful that he was able to help you. We appreciate your recommendation and are grateful for the opportunity to work with you! - Emond 10/24/2023 Catherine, we're pleased to hear about your positive experience with Brian. Your feedback is greatly appreciated, and we're here to assist you whenever you have questions or need assistance. Thank you for choosing our Emond Richardson State Farm Family! - Emond"
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Nicholas Natoli

April 25, 2025

5  out of  5
rating by Nicholas Natoli
"I recently had the pleasure of coming to the office one ave u . I was assisted by a wonderful customer service rep. By the name of Diana. She was extremely knowledgeable, & pleasant in the 15 min we spoke regarding my policy . She made sure everything was clear . Thank you. . Great help"
We responded:
"Thank you so much for taking the time to share your experience, Nicholas! We're thrilled to hear that Diana provided such knowledgeable and pleasant service during your visit. It's important to us that things are simple to understand, and we're glad Diana was able to assist you so well. We truly appreciate your feedback and look forward to helping you again whenever you need us! - Emond"
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Amy Dwan

April 25, 2025

5  out of  5
rating by Amy Dwan
"Professional, helpful"
We responded:
"Thank you so much for the kind words, Amy! We're glad to hear you found our team experienced and helpful. It was a pleasure assisting you, and we look forward to being here whenever you need us! - Emond"
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Yelena Oleynikova

April 22, 2025

5  out of  5
rating by Yelena Oleynikova
"I spoke with Diana this morning regarding my billing issues- she was helpful, polite and assistive. Thank you!"
We responded:
"Updated: Hi Yelena, thank you for providing a great review of Diana and her service. We are delighted to know that she was helpful, polite, and assistive with your issues. We truly appreciate you taking the time to do this and for choosing us for your insurance needs. Please let us know if we can help in any way in the future. We will always be here for you! -Emond Thanks so much, Yelena! Iskandar is awesome and a great asset to the team. We appreciate your review. - Emond"
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24hrLu

April 18, 2025

5  out of  5
rating by 24hrLu
"Zeenath assisted me in an auto policy and also informed me of the benefit of bundling my home insurance. She quoted me on a policy that saved me money and that also provided the same coverages. I appreciate her patience with me as I was in disbelief and asked 100 questions regarding her quote. Needless to say I am a new member of the State Farm family."
We responded:
"24hrLu, Thank you so much for sharing your experience! We’re thrilled to hear that Zeenath was able to assist you with your auto policy and explain the benefits of bundling your home insurance. It's fantastic that she was able to save you money while providing you with the coverage you need. We appreciate your curiosity and questions—it's important to us that our customers feel informed and confident in their decisions. Welcome to the State Farm family! We're excited to have you with us and look forward to serving you in the future! -Emond"
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Alexander V

April 15, 2025

5  out of  5
rating by Alexander V
"Saad Ahmed I dealt with Saad Ahmed today for car insurance and I couldn't be happier with the experience. Very helpful, easy to talk to, and made the whole process much less stressful than I expected. Would definitely recommend!"
We responded:
"Thank you, Alexander, for leaving this delightful review. We are glad to know that Saad was able to assist you and help make the insurance process much less stressful. We thank you for choosing us and for your recommendation. Please let us know if we can assist you in the future! -Emond"
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Almas Baigurmanov

April 14, 2025

5  out of  5
rating by Almas Baigurmanov
"Diana, thank you so much, great service!"
We responded:
"Thank you so much, Almas! We're thrilled to hear you had a positive experience with Diana. She truly goes above and beyond for everyone she helps. We appreciate you taking the time to share your feedback! - Emond"
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Xinyi Nam

April 13, 2025

5  out of  5
rating by Xinyi Nam
"Had a very positive experience working with Diana Ulivanova to change some details on my auto insurance policy via email last month. She was clear about letting me know how the changes would affect discounts, answered all questions I had, and was overall very patient and quick to help."
We responded:
"Thank you, Xinyi, for taking the time to share your experience! We’re so glad to hear that Diana made the process smooth and helpful for you. Her clear communication and patience truly make a difference when navigating updates like these. We appreciate your thoughtful feedback and look forward to being here whenever you need support. - Emond "
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Mary Anne Catalano

April 11, 2025

5  out of  5
rating by Mary Anne Catalano
"Nicole was wonderful! Took payments, and clarified acct info. for me. 👍"
We responded:
"Thank you for your thoughtful review, Mary! We’re so glad Nicole was able to assist you and make things clear and straightforward. Your feedback means a lot, and we’re here if you need anything else. Thanks again for taking the time to share your experience! - Emond"
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Rich H.

April 9, 2025

5  out of  5
rating by Rich H.
"Spoke with Nicole from Statefarm she was very helpful and knowledgeable"
We responded:
"Thank you for your kind review, Rich! We’re so glad to hear that Nicole was able to assist you with her helpfulness and knowledge. If you ever need anything else, don't hesitate to reach out. We’re here to help! - Emond"